Head & Face
Haircut
Make-up
Eyelashes and Eyebrows
Skin Care
Other
Body
Manicure
Pedicure
Nutrition Services
Massage
Coaching Services
Other
Creative & Crafts
Education & Development
Entertainment & Events
Sport & Physical Activities
Handyman
Electrical Services
Heating & Gas
Help with Furniture
Locksmith Works
Plumbing Works
Other
Assistance with Children
Assistance with Pets
Senior Care
Other
Regular Cleaning
Garbage Collection
Upholstered Furniture Cleaning
Disinfection
Disinfestation
Other
Ceilings
Plumbing Works
Painting Services
Electrical Installation
Floors
Roofs
Other
Cargo Delivery
Large Waste Collection
Moving Services
Taxi
Other
Clothing Repairs
Custom Tailoring
Laundry Services
Shoe Repairs
Repairs of Stylish Accessories
Other
Electric Equipment Repairs
Furniture Repairs
Other
Gardening Works
Water Works
Gates and Fences
Other
Guidelines for Safe and Effective Communication Between Clients and Experts on Wizpex
We believe that Wizpex should be a place where Customers and Masters easily find each other and communicate without stress or misunderstanding.
To keep interactions productive and comfortable, it is important to follow a few simple principles: respect, politeness, punctuality, clear communication, and mutual trust.
Below are recommendations that help Customers and Masters agree quickly and avoid unpleasant situations.
How to Arrange an Appointment (Chat Instructions)
CUSTOMER
Message the selected Master.
Briefly describe your task and ask for the price.
Offer several possible time slots.
Agree on the meeting location.
Ask whether you need to prepare anything at home beforehand.
Mention if there are children or pets at home.
Exchange phone numbers, confirm address and directions.
Agree on the payment method and request a receipt or contract if needed.
For cash payments, prepare small bills.
For safety, you may ask the Master to show ID or documents.
Ask questions if anything is unclear.
MASTER (VENDOR)
Clarify what service the Customer needs.
Explain your work process and share your price list.
Suggest your available time slots.
Confirm the meeting location.
Ask whether necessary conditions are available (light, water access, space, etc.).
Ask if there will be children or pets at home.
Exchange phone numbers and confirm the address.
Provide or prepare a contract or receipt.
For large jobs, you may request a deposit.
For safety, you can tell a friend or family member the work address.
Ask questions if something is unclear or seems inconsistent.
Preparing for the Visit at Home
CUSTOMER
Prepare the area according to the Master’s guidelines.
Inform a friend or family member about the appointment and the Master’s name.
Remove rugs, free up space, ensure good lighting.
Warn about pets or children in the home.
MASTER (VENDOR)
Bring indoor shoe covers or changeable shoes if required.
Make sure your tools and materials are ready.
Ask for permission before entering the home in shoes (if necessary for the job).
Bring water or snacks for long work sessions.
Bring contracts, receipts, and documents.
For safety, tell someone the address and expected completion time.
During the Appointment
CUSTOMER
Ask questions if something is unclear.
Take photos of the finished work.
Be understanding if unexpected issues arise.
MASTER (VENDOR)
Provide warranty or a clear contract when possible.
Explain if additional time or materials are needed.
Acknowledge mistakes honestly and offer solutions.
Keep the workspace clean when finishing.
Take photos of the completed work.
After the Service
CUSTOMER
Share your honest feedback.
Leave a fair review.
MASTER (VENDOR)
Ask the Customer for feedback.
Respect the Customer requests.
Messaging the Customer later to check if everything still works well shows professionalism.
Important Note
If a complaint is received about unprofessional service, the Master’s service card or account may be removed.
If a complaint is received about inappropriate Customer behavior, the Customer's account may also be removed.
Wizpex is not responsible for the agreements made between Customers and Masters or for the behavior of either party.
